Legal Notice

LEGAL INFORMATION

This Legal Notice sets forth the general information that information society service providers are required to make available to consumers and users, pursuant to Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce. Accordingly, the following information is provided: a) Internet domains www.getsiwon.com and www.siwon.es They are owned by the company LIVE OUT SOLUTIONS, S.L. whose registered office is located at Paseo de la Castellana, 194 28046 Madrid, and whose email address is ask@getsiwon.com b) SIWON and HANDSOMEFYER are registered trademarks of LIVE OUT SOLUTIONS, S.Lc) LIVE OUT SOLUTIONS, S.L. is registered in the Mercantile Registry of Madrid in Volume 40,245, Folio 190, Page number 715042 d) The NIF of LIVE OUT SOLUTIONS, S.L. is B88631049.

WEBSITE USE AND ACCEPTANCE

Access to websites www.getsiwon.com and www.siwon.es Accessing this Legal Notice confers user status and implies full and unreserved acceptance by the user of each and every one of the conditions contained herein. The content of this Legal Notice may be modified, and therefore, the user's acceptance will refer to the Legal Notice published by LIVE OUT SOLUTIONS. S.L...at the time the user accesses the website. Therefore, each time the user accesses the website, they should carefully read this Legal Notice. Likewise, access to the websites www.getsiwon.com and www.siwon.es is subject to all notices, conditions of use and instructions made known to the user by LIVE OUT SOLUTIONS, S.L. that replace, complete and/or modify this Legal Notice.

TERMS OF USE

OBJECT

The purpose of these Terms and Conditions of Purchase is the supply by SIWON of the products offered in its online store, in exchange for an economic benefit.

SERVICE

SIWON prioritizes customer satisfaction and aims to achieve this through excellent service. Therefore, it guarantees the quality of its products and their delivery under the terms outlined below.

AID

If you need help making an online purchase or with any product, please feel free to contact us via email. ask@getsiwon.comWe'd be happy to help you.

PRIVACY AND SECURITY

Stripe is the most reliable, secure, and fastest way to make online payments. In fact, since Stripe handles payments directly from our customers, SIWON will not have access to their bank details. For more information, please visit [website address]. www.stripe.comor contact us at ask@getsiwon.comThis acceptance extends to third parties who may need to access the files for the proper execution of the contract. We have implemented an SSL certificate, which protects consumer privacy. We reserve the right to use anonymous commercial data to study purchasing habits and patterns.

AFTER-SALES SERVICE

If you wish to contact our Customer Service, you can send us an email to ask@getsiwon.com

ORDERS

Price: Products will be sold at the price indicated, with the price in effect at the time of order confirmation by the customer being the one in force.

Taxes: All prices include Value Added Tax (VAT), in force, but exclude shipping costs which will vary depending on the number of products purchased and the country where the delivery is made.

Order confirmation: Once the customer has made the payment for the order, an order confirmation will be sent to them in the form of an email.

PAY

Payment method: Order payments can be made by credit or debit card.

Bank Card: You can pay for your order with Visa, MasterCard, and American Express. If you select card payment, you can enter all your card details in the secure Stripe payment section.

PRODUCT INFORMATION

We pay close attention to product information, providing technical descriptions, ingredient lists, usage instructions, and photographs. All of this is done within the limits of current technology and in accordance with the highest market standards.

For any questions and/or queries, the customer can contact us via email ask@getsiwon.com.

COPYRIGHT & INTELLECTUAL PROPERTY

All content on the SIWON online store, including illustrations, text, names, trademarks, images, and videos, is the property of LIVE OUT SOLUTIONS SL. Any misuse may be prosecuted.

COMPANY

For any questions, complaints, or suggestions, the customer can contact us via email. ask@getsiwon.com.




Live Out Solutions SL has received incentives for the permanent hiring of unemployed young people under the European Social Fund (ESF) program, co-financed by the European Union. The purpose of these subsidies is to improve employability and promote the hiring of young people in the Community of Madrid by establishing incentives for hiring employees.