LEGAL NOTICE

LEGAL INFORMATION

This Legal Notice establishes the general information that the information society service providers are obliged to make available to consumers and users, as required by Article 10 of Law 34/2002, of July 11, of information society and electronic commerce services. Consequently, the following points are reported: a) The Internet domains www.getsiwon.com and www.siwon.es are the property of the company LIVE OUT SOLUTIONS, S.L. which has its registered office at Paseo de la Castellana, 194 28046 Madrid, its email address being ask@getsiwon.com b) SIWON AND HANDSOMEFYER are trademarks registered by LIVE OUT SOLUTIONS, S.L. c) LIVE OUT SOLUTIONS, S.L. It is registered in the Madrid Mercantile Registry in Volume 40,245, Folio 190, Page number 715042 d) The NIF of LIVE OUT SOLUTIONS, S.L. is B88631049.

 

USE OF THE WEBSITE AND ACCEPTANCE

Access to the websites www.getsiwon.com and www.siwon.es attributes the condition of user and implies full and unreserved acceptance by the user of each and every one of the conditions contained in this Legal Notice. The content of this Legal Notice may be modified, so its acceptance by the user will be with respect to the Legal Notice published by LIVE OUT SOLUTIONS, S.L. at the time the user accesses the website. Therefore, each time the user accesses the website, they must carefully read this Legal Notice. Likewise, access to the websites www.getsiwon.com and www.siwon.es is subject to all notices, conditions of use and instructions, made known to the user by LIVE OUT SOLUTIONS, S.L. that replace, complete and / or modify this Legal Notice.

TERMS AND CONDITIONS

 

PURPOSE

The purpose of these Terms and Conditions is to define the conditions of purchase between SIWON and the Customer to which SIWON supplies the products offered in its online shop in exchange for financial compensation.

 

TERMS OF SERVICE

SIWON prioritises customer satisfaction by providing premium service. We guarantee the quality of the products delivered in accordance with the terms mentioned below.

 

SUPPORT

If you need help to make your online purchase or you have questions regarding a product, do not hesitate to contact us by emailing us at ask@getsiwon.com, we will be happy to assist you.

 

PRIVACY POLICY

All data provided by SIWON customers will be treated with confidentiality and will not be provided to third parties, except when necessary to deliver the purchase.

 Your bank details are handled directly by Stripe, the provider we chose for the electronic payment service, as "the fastest and safest way to pay online"; through the platform Stripe when choosing to pay by card. SIWON will never receive any of its customers’ credit card information, but they will simply receive the payment and the details of the order corresponding to it. For more information visit www.paypal.com and the payment platform section of Stripe, or if you prefer contact us at ask@getsiwon.com.

We reserve the right to use commercial data anonymously to study shopping habits and uses. We have adopted the SSL encryption procedure, which protects the privacy of the consumers

 

POST-PURCHARSE SERVICE

If you wish to contact our Customer Service, please email us at ask@getsiwon.com.

 

ORDERS

Price: The products will be sold at the price indicated at the time of the confirmation of the purchase.

Taxes: All prices include the Value Added Tax (VAT), except for the shipping cost which may vary depending on the number of products purchased and shipping country.

Order confirmation: Once the customer has successfully completed the payment of the order, a confirmation email will be automatically sent.

PAYMENT

Payment methods: You can pay by Visa, MasterCard and American Express. By selecting the credit/debit card payment method you wish, you will have to enter all the necessary data, protected by Stripe secure payments.

 

PRODUCT INFORMATION

We pay great attention to the information related to the products’ characteristics through technical descriptions, lists of ingredients, how to use and photographs that illustrate the products. All this is done respecting the highest market standards. For any questions and/or concerns, please email us at ask@getsiwon.com.

COPYRIGHT & INTELLECTUAL OWNERSHIP

All SIWON contents, illustrations, texts, denominations, trademarks, images, and videos are property of LIVE OUT SOLUTIONS SL. Any misuse can be prosecuted.

 

COMPANY

For any question, complaint, or suggestion, please email us at ask@getsiwon.com